HEATING & AIR SALES & SERVICE RESIDENTIAL & COMMERCIAL

 
HOME WHO WE ARE PRODUCTS SERVICE REQUEST QUOTE REQUEST FREQUENTLY ASKED QUESTIONS FINANCING

Frequently Asked Questions
1. Why should I worry about indoor air quality? (answer)

2. What does Clean Air Delivery Rate (CADR) mean? (answer)

3. Why is a matched system important? (answer)

4. What are the advantages of units with variable speed fans? (answer)

5. What is a SEER rating & how does it impact my energy costs? (answer)

6. What do all those rating numbers mean? (answer)

7. Will anything help control the humidity in my house? (answer)

8. What is a load calculation and why is it so important? (answer)

9. What size system do I need for my house? (answer)

10. What is an air handler? (answer)

11. What is a heat pump? (answer)

12. What is the purpose of auxiliary heat? (answer)

13. How often should I change or clean my filters? (answer)

14. What is the difference between a Manufacturer's Limited Warranty and an Extended parts and labor Warranty? (answer)

15. What is the average life expectancies for heating and air conditioning equipment? (answer)

LOCAL MEMBERSHIPS
Sumter Chamber of Commerce
SCAHACC
Better Business Bureau
National Comfort Institute

LICENSE NUMBER
M4217

INDOOR AIR QUALITY - EPA

NORMAL HOURS
MONDAY THRU FRIDAY
8:00 a.m. until 5:00 p.m.
Phone (803) 778-1937
Toll Free (800) 849-5077
Fax (803) 775-3235

POSTAL ADDRESS:
845 South Guignard Dr.
Sumter, SC 29150

EMAIL ADDRESS:
 info@boykinacs.com

 
EMERGENCY SERVICE weekends/evenings
Ph (803) 778-1937


NATE CERTIFIED

What is the purpose of auxiliary heat?
Under normal operating conditions, the auxiliary heat is brought on automatically by the thermostat when the indoor temperature drops during heat pump operation. There are also times during cold, wet weather when the outdoor coil may ice up and your heat pump will go into a defrost cycle. This is nothing more than reversing the process back to cooling mode. Cooling mode makes the outdoor coil hot and melts any ice. The defrost cycle should only last a few minutes and then return to heating mode. During the defrost cycle, your comfort system is in cooling mode and the supply air is cool. To offset this cool air, the auxiliary heat will be energized during defrost. A mist or fog may be visible from the outdoor unit during defrost.

WE ARE YOUR INDEPENDENT TRANE COMFORT SPECIALIST™ DEALER

Joining our Comfort Care Club is fast and easy.  Once you're a member you can relax, we will ensure your heating and air system runs at peak performance all the time and you gain all of the following benefits:
15% discount on repairs
Lower utility bills
Priority customer
24 hour emergency service
Never an overtime charge		 Fewer repairs
Extended equipment life
Inflation protection
Improved capacity
Agreement is transferable

Complete our online form and  a Comfort Care Expert will contact you to analyze your needs and provide you with information about this exciting maintenance program. (CLICK HERE)