HEATING & AIR SALES & SERVICE RESIDENTIAL & COMMERCIAL


Frequently Asked Questions

1. Why should I worry about indoor air quality?
(answer)

2. What does Clean Air Delivery Rate (CADR) mean? (answer)

3. Why is a matched system important? (answer)

4. What are the advantages of units with variable speed fans? (answer)

5. What is a SEER rating & how does it impact my energy costs? (answer)

6. What do all those rating numbers mean? (answer)

7. Will anything help control the humidity in my house? (answer)

8. What is a load calculation and why is it so important? (answer)

9. What size system do I need for my house? (answer)

10. What is an air handler? (answer)

11. What is a heat pump? (answer)

12. What is the purpose of auxiliary heat? (answer)

13. How often should I change or clean my filters? (answer)

14. What is the difference between a Manufacturer's Limited Warranty and an Extended parts and labor Warranty? (answer)

15. What is the average life expectancies for heating and air conditioning equipment? (answer)

LOCAL MEMBERSHIPS
Sumter Chamber of Commerce
SCAHACC
Better Business Bureau
National Comfort Institute

LICENSE NUMBER
M4217

INDOOR AIR QUALITY - EPA


NORMAL HOURS
MONDAY THRU FRIDAY

8:00 a.m. until 5:00 p.m.
Phone (803) 778-1937
Toll Free (800) 849-5077
Fax (803) 775-3235

POSTAL ADDRESS:
845 South Guignard Dr.
Sumter, SC 29150

EMAIL ADDRESS: info@boykinacs.com


EMERGENCY SERVICE
weekends/evenings
Ph (803) 778-1937





NATE CERTIFIED


Why choose Boykin Air Conditioning Services?

1. Because we are a family owned local business, we live in the community. You are our neighbors and our friends so our entire staff is dedicated and focused to providing you with the best Heating & Air Company possible to satisfy your desires and needs.

2. We take pride in training our staff to serve your needs. With proper tools, guidance and training, we make a difference. Without you, there would be no Boykin Air Conditioning Services Company, so we focus on what we do, who we do it for and how we do it. We provide the best customer experience possible.

3. We are proud of our record of service. You can have the confidence you will receive outstanding service, not because we say so, but because you will know so. Boykin Air Conditioning Services is our only business and we are serious about it.

4. We participate in Trane's customer satisfaction survey program and at present, our satisfaction score is 97 out of a possible 100. Of those surveyed, 99% say they would recommend us to family or friends.

5. We have been awarded the Trane "DISTINGUISHED DEALER AWARD" every year for ten years straight, 1996 to 2005.

6. Our successful track record of customer satisfaction is evidenced by an incredible amount of feedback from our clients. We will gladly furnish references if requested.

7. We install, maintain and service most types and brands of equipment.

8. Our Comfort Care Club is an outstanding value to provide you with comfort in every season.

9. We are excited about what we do and we do it better than anyone else because we care. By treating our customers in the same manner we want to be treated, we have built a loyal following of customers.

10. Our message is simple and clear; we want your business. This is the driving force behind the area's best in Air Conditioning Services. Being the best is not an endpoint, but a starting point. What's the difference? We dedicate ourselves to making the difference...


Boykin Air Conditioning Services - We ask for your business...
A Tradition Of Excellence Since 1992

WE ARE YOUR INDEPENDENT TRANE COMFORT SPECIALIST™ DEALER

Joining our Comfort Care Club is fast and easy.  Once you're a member you can relax, we will ensure your heating and air system runs at peak performance all the time and you gain all of the following benefits:

15% discount on repairs
Lower utility bills
Priority customer
24 hour emergency service
Never an overtime charge
Fewer repairs
Extended equipment life
Inflation protection
Improved capacity
Agreement is transferable

Complete our online form and  a Comfort Care Expert will contact you to analyze your needs and provide you with information about this exciting maintenance program. (CLICK HERE)